📘 ISO (International Organization for Standardization) Training Course

Code: 26002-ASA

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⏳ Course Duration:

🕒 30 hours – over 4 weeks

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🎯 Target Audience:

👥 Quality Managers
🔧 Process Improvement Specialists
🕵️‍♂️ Internal Auditors
🏢 Employees in ISO-certified or ISO-seeking organizations

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🧠 Course Content:

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🏁 Unit 1: Introduction to ISO and Quality Management Systems (6 hours)

❓ What is ISO? – Understanding the purpose and role of ISO in global standardization
📚 ISO Standards Overview – Introduction to ISO 9001, ISO 14001, ISO 45001, and their applications
🛠️ Quality Management System (QMS) – Basic principles and benefits of ISO certification
🧩 Structure of ISO Standards – Understanding the High-Level Structure (HLS)

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🏗️ Unit 2: ISO 9001 – Quality Management System (8 hours)

🔍 Overview of ISO 9001:2015 – Requirements and organizational benefits
⭐ 7 Quality Principles:

• 🎯 Customer Focus

• 👑 Leadership

• 🤝 Engagement of People

• 🔄 Process Approach

• 📈 Improvement

• 📊 Evidence-based Decisions

• 🔗 Relationship Management
  📄 Documenting a QMS – Implementation strategies
  ✅ Internal Audits & Compliance – Techniques for quality auditing

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🌱 Unit 3: ISO 14001 – Environmental Management Systems (6 hours)

🌍 Overview of ISO 14001 – Environmental management essentials
🧮 Aspects & Impacts – Evaluation of environmental risks
🌿 EMS Implementation – Steps to minimize environmental effects
🔎 Compliance & Audits – Environmental auditing practices

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🦺 Unit 4: ISO 45001 – Occupational Health & Safety Management (6 hours)

🏥 Overview of ISO 45001:2018 – Workplace safety fundamentals
⚠️ Hazard Identification & Risk Assessment – Safety techniques
🛡️ Implementing OHSMS – Design and deployment of systems
📋 Auditing & Compliance – Ensuring workplace safety standards

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🏅 Unit 5: ISO Certification Process & Compliance (4 hours)

🧭 Certification Process – From pre-assessment to audit
🔐 ISO Audits – Internal vs. external audit roles
🔄 Continuous Improvement – Evaluation and process refinement
📌 Maintaining Compliance – Best practices for long-term ISO status

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📝 Assessment Tools:

🧪 Theoretical Exams – Understanding ISO applications
🧩 Practical Exercises – Real-life implementation & audit scenarios
📂 Final Project – Develop a plan to adopt ISO 9001, 14001, or 45001

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🎓 Expected Outcomes from the Course:

✅ Deep understanding of ISO 9001, 14001, and 45001
✅ Skills to develop, implement, and audit QMS, EMS, OHSMS
✅ Knowledge of certification and compliance processes
✅ Competence in conducting internal audits & driving improvements

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📜 Course Certification:

🎖️ Upon successful completion, participants will receive a Certificate of Achievement validating their ability to implement ISO-compliant systems.

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📌 This course empowers individuals and organizations
to adopt international standards, improve operations,
and meet quality, environmental, and safety benchmarks.