🏗️ Unit 2: ISO 9001 – Quality Management System

🏗️ Unit 2: ISO 9001 – Quality Management System (8 hours)

🔍 Overview of ISO 9001:2015 – Requirements and organizational benefits
⭐ 7 Quality Principles:

  • 🎯 Customer Focus

  • 👑 Leadership

  • 🤝 Engagement of People

  • 🔄 Process Approach

  • 📈 Improvement

  • 📊 Evidence-based Decisions

  • 🔗 Relationship Management
    📄 Documenting a QMS – Implementation strategies
    ✅ Internal Audits & Compliance – Techniques for quality auditing

 

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