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Course Content
ITIL Foundation Workshop
0/7
📌 **Module 1: Introduction to ITIL & ITSM**
📌 **Module 2: : Structure & Fundamentals & 📌 TIL Service Value System (SVS)**
📌 **Module 3: ITIL Service Value Chain (SVC)**
📌 **Module 4: ITIL Guiding Principles**
📌 **Module 5: ITIL Management Practices**
📌 **Module 6: ITIL Governance & Risk Management**
📌 **Module 7: ITIL Certification Preparation & Exam Tips**
📌 ITIL Foundation Workshop
About Lesson

17004-IT

– Definition and importance of IT Service Management (ITSM).
– Overview of ITIL framework and evolution.
– The role of ITIL in modern IT service management.

 

 

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